Sunday, March 1, 2009

Sunday Morning Odds & Sods

21° - overcast, light snow at 12:38pm

Good Morning/Afternoon from Okemos! Snow coming down...winter ain't over yet.

Signing off: Paul Harvey. I recieved the news last night from KFAB's Tom Becka via Facebook. The end of an era indeed. Good day.

Listening earlier: This morning to WDRV and Bob Stroud's Rock 'N Roll Roots program. Aside from some Who music celebrating Roger Daltry's birthday, Bob also featuring lots of music from the Brian Jones era of the Stones. I think Bob mentioned that Brian would have been 67 today.

Listening later: Steve Palec on WKLH. Steve playing some Jeff Beck as I write along with some sound clips of Les Paul talking about Beck. Very cool; and as usual, Steve's production, planning and use of sound is noted! WKLH: end the madness with your internet fill spots. Enough with the repetitive debt reduction and ad council PSAs!

Congrats: To Milwaukee's Lee Arnold - celebrating the second anniversary of his internet station Lee the inspiration for my OkemosBrewing-dot-com. I missed the Heartsfield concert he was airing yesterday...damn!

More on "staffing the station." The other day I quoted Jerry Del Colliano - who noted that there's lots of social networking tools (Twitter, Facebook, email, etc.) for talking with listeners, but that all require that "someone be home".

This morning I ran across a
post by consultant Jaye Albright about stations on "auto-pilot"...and I'm going to take the liberty of printing Jaye's entire post:

"The flight from Seattle was within miles of Houston when the flight attendant came on the intercom to say “welcome on board Continental Airlines. ” Then, she paused in mid-sentence as the first few rows of frequent fliers came to the realization that what she had meant to say was the traditional “welcome to Houston’s George Bush Intercontinental Airport” announcement, which she no doubt delivers at least three or four times a week.

Instead, unthinkingly, she started to do the typical take-off announcement, which she routinely gives three or four times each day.
“If she’s not going to think about what she’s saying, I sure won’t,” I thought.

The same is true on radio. Computers now make it so easy to walk away from the control room and have the station run itself for quarter hours at a time.
Meanwhile, request lines ring unanswered, listeners text, email, social network, hoping to interact with you, the brand they hear on the radio.

Radio, of course, was the first interactive medium from the very first days of top 40 radio a half century ago, when Gordon McClendon famously put that juke box in front of KLIF, Dallas, and listeners drove by the station wanting to choose the music and become more engaged.
So, previous generations of air personalities have created some expectations out there in radioland.

If you’re on the air, it’s your choice. Take the easy way, do jingle, liner and sweeper auto pilot radio. Sound like you’re a machine.
Or, get busy. Commit to answering every phone line as quickly as possible. Record every phone interaction, edit the best stories and integrate them into your content.

Text listeners. Interact with the audience on Twitter, Facebook, MySpace, your chat room, your blog and use the best of that on the air too.
Yes, it’s a lot to do. But, this I guarantee: you’ll never get bored doing it that way. And, listeners can tell.

Southwest Airlines revolutionized air travel by encouraging their flight attendants to get creative with the take off and landing announcements, even the federally-mandated safety announcements.
Their reward? Profitability and some of the most loyal users in the industry. Perhaps those zany announcements had a role in that.

One thing for sure, encouraging their flight attendants to have more fun and ad lib resulted in flight crews who don’t just mouth the same words repeatedly so that they sound like they’re doing them in their sleep.
Like a lot of radio stations do today. You?"

blog is a must-read, no matter your format.

Heard a story from a friend in Chicago attending a club appearance by a heritage band last night. She noted that the sponsoring station, despite sponsoring the concert, had no on-air staff at the show (there were two former staff members there...). Yipes!

Catching up on Rick.
If you haven't stopped by Rick Kaempfer's
Chicago Radio Spotlight, check in and read some great radio stories.

Have a great Sunday.

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